Published by
Forbes
Summary
As a vehicle for building a community around a brand or business online, social media is virtually unbeatable. However, with the number of people and organizations attempting to do the same, communications professionals need to refine their approach to gather a loyal community of followers. Of course, social media users today can be fickle, following a brand one day and then unfollowing it as soon as the brand posts something they’re not so interested in to make room in their feed for more appealing content from elsewhere. Once you’ve piqued their interest and gained them as followers, the next challenge is to keep them coming back to your social media profile for more, and the best way to do this is by inspiring them.